Raisons de porter plainte
Pour l'établissement
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as $trace_num => $array) { $args = ''; if(isset($array['args'])) { foreach($array['args'] as $arg) { $args .= ErrorHandler::var2text($arg, 500).', ' ; } $args = substr($args,0,-2); } echo 'Identifier le problème;
'. ' '; $x++; } ?>'.($trace_num + 1).' '. ''.((isset($array['file'])) ? str_replace(DOC_ROOT, '', $array['file']) : '').' '. ''.((isset($array['line'])) ? $array['line'] : '').' '. ''.((isset($array['class'])) ? $array['class'].$array['type'] : '').$array['function'].'() '. ''.$args."SERVER
PHP_INI_SCAN_DIR => ':ps1187/public_html' PATH => '/usr/local/bin:/bin:/usr/bin' HTTP_ACCEPT => '*/*' HTTP_ACCEPT_ENCODING => 'gzip, br, zstd, deflate' HTTP_HOST => 'www.plaintesante.ca' HTTP_USER_AGENT => 'Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)' HTTP_X_HTTPS => '1' DOCUMENT_ROOT => '/home/ps1187/public_html' REMOTE_ADDR => '3.138.192.146' REMOTE_PORT => '20552' SERVER_ADDR => '51.79.20.128' SERVER_NAME => 'www.plaintesante.ca' SERVER_ADMIN => 'webmaster@plaintesante.ca' SERVER_PORT => '443' REQUEST_SCHEME => 'https' REQUEST_URI => '/porter-plainte?iref=porter-plainte%3Firef%3Dporter-plainte%253Firef%253Dporter-plainte%25253Firef%25253Dporter-plainte%2525253Firef%2525253Dporter-plainte%252525253Firef%252525253Dporter-plainte%25252525253Firef%25252525253Dporter-plainte%2525252525253Firef%2525252525253Dporter-plainte%252525252525253Firef%252525252525253Dporter-plainte%2525252525252526id_lists_item6%252525252525253D52%25252525252526id_lists_item5%2525252525253D38%252525252526id_lists_item6%25252525253D59%2525252526id_lists_item5%252525253D33%25252526id_lists_item6%2525253D56%252526id_lists_item5%25253D30%2526id_lists_item6%253D51%26id_lists_item5%3D28&id_lists_item6=58' PATH_INFO => '/porter-plainte' PATH_TRANSLATED => '/home/ps1187/public_html/porter-plainte' ORIG_PATH_INFO => '/porter-plainte' REDIRECT_URL => '/porter-plainte' REDIRECT_QUERY_STRING => 'iref=porter-plainte%3Firef%3Dporter-plainte%253Firef%253Dporter-plainte%25253Firef%25253Dporter-plainte%2525253Firef%2525253Dporter-plainte%252525253Firef%252525253Dporter-plainte%25252525253Firef%25252525253Dporter-plainte%2525252525253Firef%2525252525253Dporter-plainte%252525252525253Firef%252525252525253Dporter-plainte%2525252525252526id_lists_item6%252525252525253D52%25252525252526id_lists_item5%2525252525253D38%252525252526id_lists_item6%25252525253D59%2525252526id_lists_item5%252525253D33%25252526id_lists_item6%2525253D56%252526id_lists_item5%25253D30%2526id_lists_item6%253D51%26id_lists_item5%3D28&id_lists_item6=58' HTTPS => 'on' REDIRECT_STATUS => '200' SITE_BASE => '/' X_SPDY => 'HTTP2' SSL_PROTOCOL => 'TLSv1.2' SSL_CIPHER => 'ECDHE-RSA-AES128-GCM-SHA256' SSL_CIPHER_USEKEYSIZE => '128' SSL_CIPHER_ALGKEYSIZE => '128' SCRIPT_FILENAME => '/home/ps1187/public_html/index.php' QUERY_STRING => 'iref=porter-plainte%3Firef%3Dporter-plainte%253Firef%253Dporter-plainte%25253Firef%25253Dporter-plainte%2525253Firef%2525253Dporter-plainte%252525253Firef%252525253Dporter-plainte%25252525253Firef%25252525253Dporter-plainte%2525252525253Firef%2525252525253Dporter-plainte%252525252525253Firef%252525252525253Dporter-plainte%2525252525252526id_lists_item6%252525252525253D52%25252525252526id_lists_item5%2525252525253D38%252525252526id_lists_item6%25252525253D59%2525252526id_lists_item5%252525253D33%25252526id_lists_item6%2525253D56%252526id_lists_item5%25253D30%2526id_lists_item6%253D51%26id_lists_item5%3D28&id_lists_item6=58' SCRIPT_URI => 'https://www.plaintesante.ca/porter-plainte' SCRIPT_URL => '/porter-plainte' CUR_REQUEST_URI => '/index.php/porter-plainte' SCRIPT_NAME => '/index.php' SERVER_PROTOCOL => 'HTTP/1.1' SERVER_SOFTWARE => 'LiteSpeed' REQUEST_METHOD => 'GET' X-LSCACHE => 'on' PHP_SELF => '/index.php/porter-plainte' REQUEST_TIME_FLOAT => 1715711742.9267818927764892578125 REQUEST_TIME => 1715711742 argv => 0 => 'iref=porter-plainte%3Firef%3Dporter-plainte%253Firef%253Dporter-plainte%25253Firef%25253Dporter-plainte%2525253Firef%2525253Dporter-plainte%252525253Firef%252525253Dporter-plainte%25252525253Firef%25252525253Dporter-plainte%2525252525253Firef%2525252525253Dporter-plainte%252525252525253Firef%252525252525253Dporter-plainte%2525252525252526id_lists_item6%252525252525253D52%25252525252526id_lists_item5%2525252525253D38%252525252526id_lists_item6%25252525253D59%2525252526id_lists_item5%252525253D33%25252526id_lists_item6%2525253D56%252526id_lists_item5%25253D30%2526id_lists_item6%253D51%26id_lists_item5%3D28&id_lists_item6=58' argc => 1GET
iref => 'porter-plainte?iref=porter-plainte%3Firef%3Dporter-plainte%253Firef%253Dporter-plainte%25253Firef%25253Dporter-plainte%2525253Firef%2525253Dporter-plainte%252525253Firef%252525253Dporter-plainte%25252525253Firef%25252525253Dporter-plainte%2525252525253Firef%2525252525253Dporter-plainte%25252525252526id_lists_item6%2525252525253D52%252525252526id_lists_item5%25252525253D38%2525252526id_lists_item6%252525253D59%25252526id_lists_item5%2525253D33%252526id_lists_item6%25253D56%2526id_lists_item5%253D30%26id_lists_item6%3D51&id_lists_item5=28' id_lists_item6 => '58'POST
SESSION
session_id => 'nok82obm9sbeuu1mi8chj7bni2' last_activity => 1715711742 ip_address => '3.138.192.146' user_agent => 'Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)' hit_count => 1 sam_visitor => 'visitor6643aefee9716'COOKIE
Réviser ses pratiques et ses règlements;
Prendre les mesures nécessaires pour corriger le problème (formation, outils de communication, supervision, etc.);
Améliorer la qualité des soins et des services rendus à l’usager.
Pour l'usager
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S’affirmer plus facilement et prendre sa place au coeur du système;
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Se questionner davantage;
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Connaître ses droits et les faire respecter;
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Comprendre le fonctionnement du réseau;
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Réparer une injustice;
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Expliquer ses insatisfactions et de donner son point de vue;
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Obtenir des explications ou des excuses dans certains cas;
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Participer à l’amélioration de la qualité des services.
Pour la société
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Éviter qu’une autre personne vive la même situation;
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Conserver la qualité des soins et des services;
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Transformer les mentalités;
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Faire tomber les préjugés face à une plainte.
Accident / incident
À la suite de ma chirurgie des gazes ont été laissés dans mon organisme
À la suite de ma chirurgie des gazes ont été laissés dans mon organisme